Welcome to spotcuepuzzle (www.spotcuepuzzle.com). These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User” or “Player”) and spotcuepuzzle regarding your access to and use of our desktop online “Spot the Difference” puzzle game packages. By purchasing, accessing, or using our website, you agree to be bound by these Terms.
1. Operator & Business Identity
This website is independently owned and operated under the brand name spotcuepuzzle. In strict compliance with transparency and international consumer protection standards, our official credentials are provided below:
Brand Name: spotcuepuzzle
Official Website: www.spotcuepuzzle.com
Registered Address: Suite 302, 13/15 Wentworth Ave, Sydney NSW 2000, Australia
Support Hotline: +61 282756767
Support Email: difference@spotcuepuzzle.com
2. Nature of Sale: One-Time Purchase & Instant Digital Delivery
All products offered on spotcuepuzzle are digital game packages designed exclusively for desktop internet browsers. Purchases are processed as one-time transactions for the specified package. We do not operate on a recurring subscription model.
Because our products are purely virtual digital assets, delivery occurs instantly upon successful payment verification through secure, automated server authentication. No physical goods, shipping, or logistics tracking numbers are generated or required.
3. EU Consumer Protection & Digital Content Cancellation Policy
Under the European Union (Consumer Rights Directive) and equivalent regional consumer protection laws, consumers generally have a 14-day period to withdraw from online purchases. However, an explicit statutory exception applies to the supply of digital content that is not supplied on a tangible medium once performance has begun.
IMPORTANT LEGAL NOTICE FOR EUROPEAN CONSUMERS:
By purchasing our digital puzzle game packages, you explicitly request and consent to the immediate delivery and execution of the digital content. You hereby acknowledge and agree that once the digital delivery has commenced (i.e., when the digital puzzle packages are unlocked, accessed, or credited to your browser session or account), you explicitly waive and lose your 14-day right of withdrawal (right to a cancellation or refund without cause) under Article 16(m) of the EU Consumer Rights Directive.
Except in cases of verifiable technical non-performance or platform delivery failures validated by our support team, all sales of instantly accessed digital packages on spotcuepuzzle are considered final.
4. Intellectual Property & Limited, Non-Exclusive License
All content included on this website—including but not limited to source code, algorithms, game logic, original artwork, illustrations, graphics, user interfaces, layouts, designs, and audio—is the exclusive intellectual property of spotcuepuzzle or verified copyright-free materials legally deployed by us. Your purchase grant is strictly limited to an access license:
Limited Scope of Use: You are granted a personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and play the purchased puzzle packages solely through a standard desktop web browser for your personal, non-commercial entertainment.
Ownership Acknowledgment: You explicitly acknowledge and agree that you are purchasing an intra-game right of use (access privilege) and do not acquire any ownership rights, proprietary title, or copyright to the underlying files, images, code, or game assets.
Prohibited Actions: You strictly agree not to extract, reverse engineer, decompile, modify, copy, reproduce, scrape, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any artwork, graphics, or code from this platform for any secondary or commercial purposes without explicit prior written consent from us. Any unauthorized use of our digital assets may result in the immediate termination of access and the enforcement of statutory remedies under global intellectual property protections.
5. Payment & Transaction Security
All billing, verification, and payment processing are managed securely through our designated payment gateway, Stripe. Users agree to provide accurate, valid billing credentials. In accordance with anti-fraud frameworks (PCI-DSS), suspected fraudulent activities or unauthorized billing disputes that violate Section 3 of these Terms will be thoroughly investigated and addressed using server access logs, time-stamped IP records, and checkout declarations.
6. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles. Applicable mandatory consumer protections of your European country of residence remain unaffected where required by law.
7. Contact Information
For any inquiries regarding these Terms, or to report technical operational errors, please contact us immediately via email at difference@spotcuepuzzle.com.